How do I give a teammate their own phone number to call and text from?
Give a teammate an extra number and let them call and text from it.
A teammate's own number rings them and gives them a private place to text.
Open Phone system, then Numbers, and choose Add a number. Your business number must be set up first.
Under Whose number, choose the teammate. Enter an Area code, click Search, then choose Add this number. The number is billed monthly in credits.
On Calls, the teammate can click Text beside Call, choose a customer or number, and pick their own number under From before writing. Texting becomes available once the business number is approved.
Open Texts on Calls to read and answer texts sent to their own number. Only that teammate sees those texts. Calls to the number ring that teammate.