How do I use Alori on my phone?

Talk to Sam, call, message your team and use email on your phone.

Updated November 11, 2026

Use Sam, calls, team messages and email from the Alori app on your phone.

  1. Open the Alori app and sign in. The bottom bar has Sam, Calls, Messages, Email and More.

  2. Tap Sam, then Dictate. Speak your request, tap Stop dictating, and tap Send. Sam reads the answer aloud after a dictated request. Use Read answers aloud or Stop reading answers aloud to change this. Allow the microphone and speech recognition if asked.

  3. Tap Messages to open Team chat built into the phone app, then open a channel or direct message. Type your message and tap Send. To start a direct message, tap New message and choose someone with Find someone.

  4. To reply in a thread, swipe a message left or hold it and choose Reply. Type @ and choose a teammate to mention them. Tap Add a file to add a photo or file.

  5. Double-tap a message to add a heart. Hold a message for reactions and other actions; on your own message, choose Edit or Delete.

  6. Tap Email (called Courriels in French) to use the phone's email screen. For connecting your inbox, reading, replying and swiping, see How do I read, reply to and swipe emails in the phone app?.

  7. Tap Calls to see missed calls, voicemail and your other calls. Tap the phone button beside a call to call back. Other parts of your app are under More.

When someone calls your business number, your phone can ring even when the app is closed or locked. Allow the microphone when asked. If you decline, the other phones can still ring; if a teammate answers first, yours stops ringing.

If you see No connection, check your internet and tap Try again. If a message says it was not sent, use Retry when connected. If an email may have been sent, check Sent before sending it again.

See How do I put my app on my phone? and How do I call a customer from Alori, or from my own phone?.

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