How do I get Alori to write a message for me?
In the email editor, click Ask Alori, say or type what to write, and Alori writes the email for you to read over. Nothing is sent until you click Send.
While you write an email, click Ask Alori, then say or type what the email should say. Alori writes it in the editor for you to read over. Nothing is sent until you click Send.
Also called: AI writer, write for me, draft with AI, compose with AI, rédiger avec Alori, écrire avec l'IA, aide à la rédaction
Step 1: Open Ask Alori in the email
Open a customer's conversation and pick Email under Send by. In the editor's toolbar, click Ask Alori (the sparkle icon). It also works in New email on your Email page.
Click: Send by › Email › Ask Alori
Step 2: Say what to write
In What should Alori write?, type a few words, like "thank them for the call and offer Thursday at 9", then press Enter. Or click the microphone (Say what to write) and talk: your words show in the box as you speak. Pauses don't stop it: press Enter when you're done, and Alori writes.
Step 3: Read it over, then send
The email shows in the editor with "Alori wrote the email. Read it over before sending." Change anything you like. Not happy? Click Undo. When it looks right, click Send.
Click: Send
Step 4: Rework what you wrote
Already wrote something? Open Ask Alori and tap Shorter, Warmer or Fix the mistakes. Alori rewrites your email the same way, for you to check.
Click: Ask Alori › Fix the mistakes
For a text
In a customer's conversation, with Text picked in the pill above the box, click Write with AI beside it. Alori writes the answer in the box, for you to read, change and send. It works the same for Messenger, Instagram and website chats, and for answers to Facebook and Instagram comments, in public or in a private message.
You can also use Ask Alori at the bottom of the left menu (on a phone, the Alori button). Write, for example, "Text Benali that we're on our way". Alori writes the text in the customer's language and shows it with Send and Cancel. It goes only when you click Send.
Good to know
Replying and nothing written yet? Open Ask Alori and tap Let Alori write it (or just press Enter): Alori reads the conversation and writes the reply. It's the same in a customer's conversation and on your Email page.
Press Cmd+Enter (Ctrl+Enter on Windows) to send.
Alori uses credits each time it writes. See What uses credits?
If you already typed a subject, Alori keeps yours.
If it doesn't work
"Out of credits: Alori can't write until you add some." Add credits, then ask again.
"Alori is busy. Try again in a minute." Wait a moment, then ask again.
"Alori isn't set up on this app yet. Publish or rebuild it, then try again." Publish your app, then try again.
"Your browser is blocking the microphone." Click the icon at the left of the address bar, allow the microphone, then try again. Or type instead.
"Alori couldn't write it. Try again." Ask again with a few more words.
"Out of credits: add some to write with AI." Add credits, then click Write with AI again.